I have an old car and was wondering how to get at the question of when to buy a new one — how to take into account the myriad factors to determine not which car (Consumer Reports is great on that) but when to get rid of it. Pretty obvious question but not so easy, I think. That's where I bet Consumer Reports could help.
I was looking through the Consumer Reports website and saw nothing which I thought to be on point and wanted to write a polite little suggestion letter on that issue.
Wow! I have never ever seen a web site which is so difficult to access....to write to staff at CU to offer suggestion, comments etc etc Consumer Reports really ought to take a look at the process. It is absurdly difficult to offer feedback.
And I think that does not reflect well on an institution -- of all places! -- which harps (correctly) on the need for large institutions to be transparent.
Take a look at the Consumer Reports Consumer Reports Feedback Page
I am curious to hear your reaction but I bet it will take you links to at least a half-dozen pages from the top — www.consumerreports.org .Just to write a simple "Letter to the Edior." Try it.
Or did I miss the easy route?